Return Policy
Thank you for shopping with White Iris Boutique! We hope you love your purchase, but if for any reason you are not completely satisfied, we are here to help.
Returns:
- Eligibility: Returns are accepted within 30 days from the date of receipt. Items must be unworn, unwashed, and in their original condition with all tags attached.
- Return Process: To initiate a return, please contact us at info@whiteirisboutique.com with your order number and the reason for the return. We will provide you with a return authorization and instructions on how to send the item back to us.
Refunds:
- Processing Time: Once we receive your returned item, please allow 7-10 business days for processing. Refunds will be issued to your original payment method. Note that shipping costs are non-refundable.
- Exchange: If you would like to exchange an item, please return the original item and place a new order for the replacement. Shipping fees for exchanges will apply.
Shipping Costs:
- Return Shipping: Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item sent).
- Original Shipping Fees: Original shipping fees are non-refundable.
Damaged or Incorrect Items:
- If you receive a damaged or incorrect item, please contact us immediately at info@whiteirisboutique.com. We will arrange for a replacement or a full refund, including return shipping costs.
Contact Us:
For any questions or concerns regarding returns, please reach out to us at info@whiteirisboutique.com. We are here to assist you!
Thank you for shopping with White Iris Boutique!